Privacy Policy

Effective Date: 01.01.2025
Last Updated: 18.02.2025

1.Introduction
Tameka Business Solutions CC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Namibian data protection laws and international best practices.
By accessing our website, https://tamekabusiness.com.na (the “Website”), and using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Website.

2. Information We Collect
We may collect and process the following types of personal data:
2.1. Personal Identification Information
  • Full name
  • Email address
  • Phone number
  • Physical address
  • National identification number or passport number (if required for compliance)
2.2. Payment Information
  • Billing address
  • Payment method details
  • Transaction history
2.3. Technical & Usage Data
  • IP address
  • Browser type and settings
  • Operating system and device type
  • Website interaction data
  • Cookies and tracking technology data
2.4. Communications Data
  • Customer service requests
  • Feedback, inquiries, and complaints
  • Marketing communication preferences

3. How We Collect Information
We collect data through:
  • Direct interactions: When you register, purchase, or contact us.
  • Automated technologies: Cookies, analytics tools, and tracking pixels.
  • Third parties: Payment processors, analytics providers, business affiliates.

4. Legal Basis for Processing
We process your data in compliance with Namibian data protection laws and, where applicable, align with international standards such as the GDPR. The legal bases for processing include:
  • Contractual necessity: To provide requested services.
  • Legal obligations: Compliance with financial and legal regulations.
  • Legitimate interests: Business analysis, fraud prevention, service improvements.
  • Consent: Where required for marketing and data-sharing activities.

5. How We Use Your Information
Your data is used for:
  • Processing orders and managing your account.
  • Providing customer support and responding to inquiries.
  • Improving Website performance through analytics.
  • Complying with legal obligations.
  • Preventing fraud and security breaches.

6. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share data with third-party service providers who are contractually required to adhere to data protection agreements to ensure compliance with applicable laws. We do not sell, rent, or trade your personal information. However, we may share data with:
6.1. Service Providers
  • Payment processors
  • IT support and cloud storage providers
  • Marketing and analytics partners
6.2. Legal and Regulatory Authorities
  • Compliance with Namibian law
  • Fraud prevention
  • Legal proceedings
6.3. Business Transfers
If Tameka Business Solutions undergoes a merger, acquisition, or sale, your data may be transferred.

7. Data Storage and Security
We take reasonable measures to safeguard your personal data.
7.1. Security Measures
  • Data encryption (SSL technology)
  • Access controls (restricted personnel access)
  • Secure storage (protected servers and firewalls)
  • Multi-Factor Authentication (MFA) where applicable to enhance security. We take reasonable measures to safeguard your personal data.
7.1. Security Measures
  • Data encryption (SSL technology)
  • Access controls (restricted personnel access)
  • Secure storage (protected servers and firewalls)
7.2. Data Retention
  • Financial records: Retained for five (5) years as per Namibian financial laws.
  • Account data: Retained until account closure.
  • Marketing data: Retained until you opt out.

8. Your Rights Under Namibian Law
You have the right to:
  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion of your personal data.
  • Object to data processing.
  • Request data portability.
  • Withdraw consent for marketing communications.
To exercise these rights, contact us at info@tamekabusiness.com.na.
  • Marketing (advertising and promotions).
Manage cookies through your browser settings.
10. Third-Party Links
Our Website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.
11. Data Storage and Local Processing
Tameka Business Solutions CC does not transfer personal data outside of Namibia. All collected data is stored and processed within Namibia to ensure compliance with local regulations.
12. Indemnification and Limitation of Liability
Tameka Business Solutions CC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
  • Unauthorized access, alteration, disclosure, or destruction of personal data, except in cases of gross negligence or willful misconduct.
  • Security breaches caused by third parties.
  • Actions or inactions of service providers or other external parties.
  • Any other legal claims related to data collection, use, or disclosure, except where required by applicable laws.
This indemnification applies to all users and third-party service providers engaged in data processing on behalf of Tameka Business Solutions CC.
By using our Website and services, you agree to indemnify, defend, and hold harmless Tameka Business Solutions CC and its affiliates from any claims, damages, liabilities, and legal fees arising from your use of our Website or services, except in cases of gross negligence or willful misconduct. Tameka Business Solutions CC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
  • Unauthorized access, alteration, disclosure, or destruction of personal data, except in cases of gross negligence or willful misconduct.
  • Security breaches caused by third parties.
  • Actions or inactions of service providers or other external parties.
  • Any other legal claims related to data collection, use, or disclosure, except where required by applicable laws.
By using our Website and services, you agree to indemnify, defend, and hold harmless Tameka Business Solutions CC and its affiliates from any claims, damages, liabilities, and legal fees arising from your use of our Website or services, except in cases of gross negligence or willful misconduct.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be communicated via:
  • Updates on our Website
  • Email notifications (if applicable)
Continued use of our Website after updates signifies your acceptance of changes.
14. Contact Us
For any privacy-related inquiries, contact us at:
📧 Email: info@tamekabusiness.com.na
📍 Address: P.O Box 97152, Maerua Mall, Windhoek, Namibia
📞 Phone: +264 61 210 253